Frequently Asked Questions:
Who qualifies for Child Care Services?
Anyone living in 9 County Middle Grande Rio Region, meeting the income guidelines and working, attending school or enrolled in a training program or doing a combination of both for at least 25 hours a week for a single parent and 50 hours a week for a two parent household can qualify for Child Care Assistance
If I am eligible for Child Care Services, will I have to pay part of the child care cost myself?
Yes, depending on your monthly employment income before taxes (gross amount) and total household income which may include but is not limited to: Child Support, TANF, Social Security, Unemployment Insurance (UI) etc. as well as your family size. You will be responsible for your parent share of cost also known as your co-pay.
How do I apply?
You can complete the required forms and either fax or drop off at one of the following centers.
Mavrick County, Eagle Pass, 830-773-1191
Uvalde County, Uvalde, 830-278-4491
La Salle County, Cotulla, 830-879-5053
Zavala County, Crystal City, 830-374-2308
Dimmit County, Carrizo Springs, 830-876-3533
Val Verde County, Del Rio, 830-774-4741
How do I choose the right child care?
We are a provider choice program where parents have the option to choose their own provider. You can refer to the Consumer Guide located in this website for more information. If you would like assistance in choosing a provider please visit https://www.dfps.texas.gov/Child_Care/ . You can also call 2-1-1 for further information. Please keep in mind that provider must be licensed with the State of Texas or can be an eligible (listed) family member.
If I get paid in cash and I don’t receive check stubs from my job what documents would I need to send in?
If you get paid in cash, you would need to have your employer complete an Employment/Income Verification Form
I am having trouble paying my co-payment, are there options available to assist me?
Fee reductions are available for unexpected expenses. You will need to provide receipts, invoices, or other documents to support your unexpected paid expense, and a Child Care Specialist will determine if a fee reduction is applicable.
I lost my job, but I am currently seeking employment. Would I still be eligible to receive child care?
You will have to report your job loss within 14 calendar days of the last day of employment. We offer child care services while seeking employment for up to 3 months. For more information, please contact CCS at 1-800-888-9436.